All Systems Operational

Uptime over the past 90 days. View historical uptime.
Redbox Platform Operational
90 days ago
99.97 % uptime
Today
Customer Services Operational
90 days ago
99.92 % uptime
Today
Management Services Operational
90 days ago
100.0 % uptime
Today
Terminal Services Operational
90 days ago
100.0 % uptime
Today
Marketing Manager Operational
Payments Checkout Operational
Stripe API Operational
Content Delivery Network Operational
Load Balancing Operational
Application Servers Operational
Database Servers Operational
Storage Operational
Push & Email Notifications & Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 16, 2025
Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 08:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 06:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 15, 16:21 BST
Oct 15, 2025

No incidents reported.

Oct 14, 2025
Redbox Services 8.0
Completed - The scheduled maintenance has been completed.
Oct 14, 09:30 BST
Verifying - Verification is currently underway for the maintenance items.
Oct 14, 06:35 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 04:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.

Release Notes - https://support.redbox.systems/docs/service-maintenance-release-notes#Service&Maintenance-8.0Services
Oct 13, 16:07 BST
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Ordering Issues
Postmortem - Read details
Oct 10, 09:40 BST
Resolved - This incident has been resolved.
Oct 9, 19:02 BST
Update - We are continuing to monitor for any further issues.
Oct 9, 18:57 BST
Monitoring - A fix has been implemented we are monitoring results.
Oct 9, 18:54 BST
Update - We are continiung to work on this issue.
Oct 9, 18:50 BST
Investigating - Services are currently slow and users may experience intermittent errors.
Oct 9, 18:16 BST
Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 08:00 BST
Verifying - Verification is currently underway for the maintenance items.
Oct 9, 07:10 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 06:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 8, 14:16 BST
Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

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