All Systems Operational

Uptime over the past 90 days. View historical uptime.
Redbox Platform Operational
90 days ago
100.0 % uptime
Today
Customer Services Operational
90 days ago
100.0 % uptime
Today
Management Services Operational
90 days ago
100.0 % uptime
Today
Terminal Services Operational
90 days ago
100.0 % uptime
Today
Marketing Manager Operational
Payments Checkout Operational
Stripe API Operational
Content Delivery Network Operational
Load Balancing Operational
Application Servers Operational
Database Servers Operational
Storage Operational
Push & Email Notifications & Campaigns Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 17, 2026

No incidents reported today.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Mar 13, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 06:15 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 12, 12:38 GMT
Mar 12, 2026
Delayed Transaction Processing
Resolved - We experienced a service disruption between approximately 20:11 and 20:53 UK time which prevented our platform from receiving some payment notifications from our payment provider. As a result, processing of some transactions was delayed during this period.

The disruption was caused by a spike in malicious traffic targeting API endpoints. This was mitigated by our Web Application Firewall, however the increased load temporarily affected our ability to process inbound events.

Current position
• Services are operating normally.
• Delayed transactions have been processed.
• No unauthorised access or data loss has been identified.

We are reviewing additional measures to further reduce the impact of similar events in future.
Mar 12, 20:11 GMT
Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 06:32 GMT
Verifying - Verification is currently underway for the maintenance items.
Mar 12, 06:24 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 05:30 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 11, 15:46 GMT
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

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